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Policies

We are commited to provided excellent customer service. Please be aware of our company policies and procedures.

Quotes

Due to the ever-changing fluctuation of equipment prices and our schedule availabilty, all quotes on installations or equipment orders are good for 14 days.

Returns & Exchanges

All MRCOOL equipment and installation sales are final.

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It is the customers responsibility to order the correct equipment sizes and components.

 

If wrong item is sent to you or you receive a defective item, we will work to process an exchange for your order.

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Returned 
Checks

Returned checks are subject to a $35.00 fee.

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