top of page
Policies
We are commited to provided excellent customer service. Please be aware of our company policies and procedures.
Due to the ever-changing fluctuation of equipment prices and our schedule availabilty, all quotes on installations or equipment orders are good for 14 days.
Quotes
All MRCOOL equipment and installation sales are final.
​
It is the customers responsibility to order the correct equipment sizes and components.
If wrong item is sent to you or you receive a defective item, we will work to process an exchange for your order.
​
Returns & Exchanges
Returned checks are subject to a $35.00 fee.
Returned
Checks
bottom of page